Shipping Policy

1. Order Processing

• All orders are processed within 1–3 business days after order confirmation.
• Orders are not processed, shipped, or delivered on Sundays or public holidays.
• In case of high order volume, shipments may be delayed slightly. Customers will be informed accordingly.

2. Shipping Time & Delivery

• Estimated delivery time is 3–7 business days, depending on your location.
• Delivery timelines may vary due to factors beyond our control such as weather conditions, courier delays, or regional restrictions.

3. Shipping Charges

• Shipping charges (if applicable) will be clearly mentioned at checkout before payment.
• Any promotional free shipping offers will be communicated on the website or during checkout.

4. Delivery Locations

• We currently ship across India.
• Delivery to remote or restricted areas may take additional time.

5. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS or email to track your shipment.
• You can track your order through the courier partner's website using the provided tracking details.

6. Cash on Delivery (COD)

• COD is available on selected pin codes only.
• Additional COD charges may apply and will be displayed at checkout.
• Orders placed using COD may require OTP or call confirmation before dispatch.

7. Delayed or Undelivered Orders

• If your order is delayed beyond the estimated delivery timeline, please contact our support team.
• Alpha Fullfill is not responsible for delays caused due to incorrect shipping information provided by the customer.

8. Incorrect Address or Failed Delivery

• Customers are responsible for providing accurate shipping details.
• Orders returned due to incorrect address, refusal, or failed delivery attempts may incur re-shipping charges.

9. Contact Us

For any shipping-related queries or assistance, please reach out to us: